Sewer Backup Cleanup in Green Bay, WI

Sewage in your basement? Stay out of it. We clean it up, sanitize everything and handle the repairs, 24/7.

4.9 average from 44 customer reviews
  • Answered 24/7, including nights and weekends
  • IICRC water restoration certified technicians
  • Preferred vendor for major insurance companies
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Sewage still coming up? Call 920-469-3473

  • Since 1997Serving Northeast Wisconsin
  • IICRCWater restoration certified
  • 4.9★From 44 customer reviews
  • 24/7Sewage cleanup, day or night

What a sewer cleanup involves

Sewage is contaminated water, so stay out of it and call us. We remove it, take out the carpet, drywall and insulation it soaked, clean and sanitize every surface and dry the structure so mold doesn't follow. Then our crew rebuilds what was removed. We answer 24/7 in Green Bay and across Northeast Wisconsin, and the estimate is free.

Basement floor covered in sewage after a sewer backup

Signs of a Sewer Backup

When sewage backs up into your home

Sewage comes up through the lowest drain in the house first, which is usually a basement floor drain, toilet or shower. The warning signs often show up before the mess does. Watch for:

  • Floor drains bubbling or pushing up dirty water
  • Gurgling toilets when you run a sink or the washer
  • Slow drains in more than one fixture at once
  • A sewage smell near drains or in the basement
  • Heavy spring rain and snowmelt that can overload sewer lines
  • Tree roots and older pipes that crack or clog

Already dealing with it? Read what to throw away after a sewer backup.

Our Sewage Cleanup Services

What our sewer backup cleanup includes

  • Safe sewage removal. We extract the sewage and contaminated water in protective gear and keep it from being tracked through the house.
  • Removing what can't be saved. Carpet, pad, drywall and insulation that sewage touched are cut out and hauled away.
  • Cleaning and sanitizing. Floors, framing and every hard surface are cleaned, sanitized and deodorized.
  • Drying to prevent mold. Air movers and dehumidifiers dry the structure, and moisture meters confirm it before anything is closed up.
  • Repairs by the same company. Drywall, flooring and paint, rebuilt by the same company, so you don't have to hire a second contractor.
Technician in a protective suit, mask and gloves cleaning and disinfecting a floor

How It Works

What happens after you call

One company from the first call to the finished basement.

  1. 1Call usCall 920-469-3473 day or night, or request a callback. Tell us where the sewage is and how far it has spread.
  2. 2We come outA technician checks the damage, sorts out what can be saved and what has to go, and explains the plan.
  3. 3We clean and sanitizeSewage and ruined materials come out, then everything is cleaned, sanitized and dried.
  4. 4We rebuildOur crew puts back the drywall, flooring and paint, and we document the work for your insurance.

Reviews

What our customers say

4.9 average from 44 customer reviews · Read all reviews

Cost & Insurance

What does sewer backup cleanup cost?

Every backup is different, so we price the job after we see it, and the estimate is free.

What affects the price

  • How far the sewage spread and how deep it was
  • Whether it reached finished rooms or stayed on bare concrete
  • Which materials have to be removed, like carpet, drywall and insulation
  • How long the sewage sat before cleanup started
  • How much rebuilding is needed afterward

Will insurance pay for it?

Standard homeowners policies often exclude sewer and drain backup unless you added a water backup endorsement, and that endorsement often has its own limit. Every policy is different, so check yours or ask your agent before assuming either way.

Recoveron is a preferred vendor for major insurance companies. We photograph the damage and document the work so your adjuster has what they need.

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Sewer backup cleanup questions

Is it safe to clean up a sewage backup myself?

No, a sewage backup should be cleaned up by professionals. Sewage is Category 3 water, the most contaminated kind, and it carries bacteria and other germs. The area has to be properly cleaned and sanitized, and porous materials like carpet and drywall usually have to be removed. Recoveron handles sewer backup cleanup 24/7 in Green Bay and Northeast Wisconsin.

Often only if your policy has a water backup endorsement. Many standard homeowners policies exclude sewer and drain backup unless that coverage was added, so check your policy or ask your agent. Look for “water backup” or “sewer and drain backup” in the endorsements section. Recoveron is a preferred vendor for major insurance companies and documents the damage and the cleanup to help with your claim.

Porous materials that sewage touched usually have to go, including carpet, carpet pad, drywall, insulation and upholstered furniture. Hard surfaces like concrete, tile and metal can generally be cleaned and sanitized. Recoveron removes what can’t be saved, sanitizes the rest and handles the repairs. Our guide covers what to keep and what to throw away in more detail.

Stay out of the affected area and keep children and pets away. Stop using sinks, toilets, showers and the washer, because more water down the drain can push more sewage up. Don’t touch outlets or appliances near the water. Take photos for your insurance if you can do it safely, then call Recoveron at 920-469-3473, day or night.

A sewer backup happens when a blocked or damaged line, or an overloaded city sewer, sends sewage back up through your drains. Common causes are tree roots, grease, wipes flushed down the toilet, older pipes that crack or sag, and heavy rain or snowmelt. If the line itself is blocked, a plumber usually needs to clear it. Recoveron cleans up the damage and does the repairs.

Cleanup, sanitizing and drying usually take several days, and rebuilding comes after that. The exact time depends on how much of the home was affected, which materials have to be removed and how wet the structure got. Repairs start once moisture readings confirm everything is dry, and your estimate includes a timeline.

The cost depends on how far the sewage spread, which materials have to be removed, how long it sat and how much rebuilding is needed. A backup on a bare concrete floor is simpler to clean up than one that soaked into a finished basement. Recoveron looks at the damage first and gives you a free written estimate before work starts.

More Sewer Backup Information & Guides

Service Area

Sewer backup cleanup across Northeast Wisconsin

Our crews clean up sewer backups in homes and businesses all over the region, including:

  • Green Bay
  • De Pere
  • Ashwaubenon
  • Allouez
  • Bellevue
  • Howard
  • Suamico
  • Appleton
  • Kaukauna
  • Oshkosh
  • Manitowoc
  • Sheboygan
  • Door County
  • Wausau
  • and nearby towns

Sewage in your basement?

Call Recoveron any time and we'll clean it up, sanitize it and handle the repairs.

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